Reset a Sumsub hosted KYC verification
Starts a rejected_retryable verification over from the first step, with the same kycUserId. Sumsub does not let an applicant go back to a step that is already complete, so use this when the applicant needs to correct data they already submitted; a new link from the session endpoint only reopens the rejected step. The data already given stays filled in and editable. Allowed only while status is rejected_retryable and the rejection came from the Sumsub review, up to a limited number of resets per profile.
Authorizations
API key for authentication. Obtain from your Pods dashboard.
Body
Response
Verification reset; the response carries the new link and status created
Sumsub hosted KYC session. Calling the endpoint again with the same CPF returns the same session, with the same link while it still has more than five minutes left, and a new link after that.
Pods-generated public KYC user id. Stays the same for the same CPF on your account.
"550e8400-e29b-41d4-a716-446655440000"
Normalized Pods KYC status
created, provider_pending, approved, rejected, rejected_retryable, blocked "created"
True when verificationLink is present and the applicant must open it.
true
Sumsub hosted verification page. Open it in the applicant's browser. A bearer link: do not log it or share it. Null when there is nothing to open: the profile is already approved, under analysis, rejected or blocked.
"https://in.sumsub.com/websdk/p/sbx_example"
When the link stops opening. It does not end the verification: call this endpoint again for a new link, and poll GET /api/v1/kyc/status for the result.
"2026-10-19T18:30:00.000Z"
Present only when status is rejected or rejected_retryable.